Archives: Reviews

“Rico is always highly professional and just plain pleasant. We appreciate how thorough Rico is and the time he takes to be sure we are educated about what he is doing, why… and, if there are any concerns, what those are, along with options for optimal maintenance. Rico recently saw our AC capacitor on the main floor was well below its ability to handle the amount of duty needed. He since returned, replaced the necessary part, and has us breathing easily, knowing we're less likely to have any stressful, hot days without AC this coming summer. Thanks, Rico!”

– Steve B.

“Very satisifed. Was able to schedule same day service for failing AC, the tech arrived early and diagnosed/fixed the issue within minutes. He was very helpful and friendly.”

– John S.

“Rico came to repair the AC he was and is always amazing. We really want him to be our technician always as he does a fantastic job and we trust him implicitly. Service Unlimited is a great company and Tracy too at the office was very helpful. Thank you Rico and Tracy for taking care of us.”

– Jamal A.

“Rico was very thorough, answered all my questions, and was very friendly and polite. I've had great experiences with this company for the past 7.5 years and highly recommend them!”

– Kimberly S.

“Always have great reliable service! The Tech today was wonderful and explained the maintenance he was doing. Services Unlimited continues to deliver top notch service!”

– James B.

“John is fantastic! Very thorough and he went over every thing that he inspected. He is very nice, courteous and respectful. John is a valuable asset for Services Unlimited.

Thank you,

Steve R”

– Steve R.

“John is fantastic! Very thorough and he went over every thing that he inspected. He is very nice, courteous and respectful. John is a valuable asset for Services Unlimited.

Thank you,

Steve Rolander”

– Steve R.

“We were able to get our service date moved up. Our technician was excellent. John was polite and courteous. We have never had a problem with any service.”

– Kimberly T.

“John Hart was my service tech today and I was very pleased with his expertise and professionalism. I have had maintenance on my systems twice yearly for over 10 years, and I feel Services Unlimited have the experience and qualified personnel to take care of my heating and cooling systems.”

– Cheryl R.

“John was punctual and very pleasant. He explained everything he was doing as he did it, and when he was finished, he let me know the overall condition of my HVAC system. I want John to do all my future maintenance calls.”

– Steven P.

“John was here for preventive maintenance on our cooling units. He was courteous and knowledgeable and explained everything. Exactly what you want in a service tech. Thanks!”

– Linda S.

“John and the scheduling team were prompt, flexible, and professional in getting our AC diagnosed and repaired. 10/10 experience, will recommend to others.”

– John E.

“We have been customers for many years and have always been pleased with Services Unlimited. Shout out to Rico – very knowledgeable, courteous and an A+ person.”

– Mike C.

“We have had a maintenance plan with Services Unlimited Heating & Air for years now and have always been impressed by the friendliness of their staff, professionalism of all who have come to our home for maintenance and service calls, and for their wonderful communication. They always ensure that you understand what work they are doing and why and when repairs are needed, they make sure they are done correctly.”

– Dianne F.

“Rico performed our Spring Maintenance this past week. He's been here before and always does a great job and goes above and beyond to do things the "right way". Thanks Rico! And Thanks Services Unlimited!”

– Linh S.

“Great upfront communication about the troubleshooting and repair cost and very courteous interactions throughout the repair process.”

– R S.

“Rico was excellent at the work that he did. He was very thorough in the work and prep work. Easy to talk to about the service and the problems found.

Although Rico was very good at what he does, I was out of heat for over 1 week due to Services Unlimited inability to schedule and or communicate times. Granted my schedule caused some of this, but when a person is told that someone will call right back, I take that as calling back within a short term of time and not 4 to 6 hrs later to where I have to call back and see what the status is. I would expect better customer service.”

– Mark D.

“Chris is a wonderful person! He is professional, kind, helpful, and goes above and beyond! Also, he takes the time to explain things and answer any questions you have. The world needs more people like him!”

– Mary Lee C.

“Rico was fantastic to work with! Fair, friendly , and made sure I was comfortable with all decisions and understood the issue with my unit.”

– Christine W.

“The service provided by Rico was great. First of all, he arrived to my house when the company said he would. Rico took the time to explain the problem and what needed to be done to correct it. He also provided information about service options going forward and was never pushy. Yes, I will continue to use Services Unlimited.”

– Jerry C.

“Rico came out early on Monday to fix a problem I had on Sunday. He spent the time needed to diagnose the problem. Once found, Rico gave me the options I could choose without pushing either. He answered all my questions. Rico was able to come back quickly with the needed fan and get it installed the same day. The work was efficient and neat.”

– June S.

“Rico was very efficient and communicated any concerns effectively… to the point that we decided to service one of our 7-year-old HVAC units and monitor the other, with Rico noting likely similar service on our next scheduled maintenance visit for the other unit in question. It's nice to feel like you understand what's going on, what's important (and why), and to feel like we're staying ahead of any potential issues – which is exactly why we pay a monthly service agreement fee.”

– Steve B.

“Libert Service Unlimited Heating and Air technician arrived on time, very professional, attention detail, advise to replace capacitor needed replacement. Very happy with the service, thank you Libert!”

– Jenkins S.

“Would like to express my appreciation for such a wonderful service.. I called and that day they sent technician Chris to my home. He was highly skilled, professional and personable. Explained everything in detail and followed up with every detail. The company handled calls personally for all scheduling and questions. I would definitely recommend them and definitely will use them again.”

– Deborah M.

“Chris was fantastic. He is obviously very experienced, and knowledgeable. His expertise allowed him to diagnose the problem and complete the repair very quickly. He is personable and professional. I am extremely satisfied with the service. Thank you!”

– Dan W.

“If you need any work done make sure you get John, great guy and did his job even in torrential rain, he stayed at it and got it done”

– Joe G.

Chris, was on time & very professional. He took the time to explain the process to me. Chris was level of professional was EXCEPTIONAL! Thanks Chris for your professionalism.

– Earl Y.