Archives: Reviews

“John was punctual and very pleasant. He explained everything he was doing as he did it, and when he was finished, he let me know the overall condition of my HVAC system. I want John to do all my future maintenance calls.”

– Steven P.

“John was here for preventive maintenance on our cooling units. He was courteous and knowledgeable and explained everything. Exactly what you want in a service tech. Thanks!”

– Linda S.

“John and the scheduling team were prompt, flexible, and professional in getting our AC diagnosed and repaired. 10/10 experience, will recommend to others.”

– John E.

“We have been customers for many years and have always been pleased with Services Unlimited. Shout out to Rico – very knowledgeable, courteous and an A+ person.”

– Mike C.

“We have had a maintenance plan with Services Unlimited Heating & Air for years now and have always been impressed by the friendliness of their staff, professionalism of all who have come to our home for maintenance and service calls, and for their wonderful communication. They always ensure that you understand what work they are doing and why and when repairs are needed, they make sure they are done correctly.”

– Dianne F.

“Rico performed our Spring Maintenance this past week. He's been here before and always does a great job and goes above and beyond to do things the "right way". Thanks Rico! And Thanks Services Unlimited!”

– Linh S.

“Great upfront communication about the troubleshooting and repair cost and very courteous interactions throughout the repair process.”

– R S.

“Rico was excellent at the work that he did. He was very thorough in the work and prep work. Easy to talk to about the service and the problems found.

Although Rico was very good at what he does, I was out of heat for over 1 week due to Services Unlimited inability to schedule and or communicate times. Granted my schedule caused some of this, but when a person is told that someone will call right back, I take that as calling back within a short term of time and not 4 to 6 hrs later to where I have to call back and see what the status is. I would expect better customer service.”

– Mark D.

“Chris is a wonderful person! He is professional, kind, helpful, and goes above and beyond! Also, he takes the time to explain things and answer any questions you have. The world needs more people like him!”

– Mary Lee C.

“Rico was fantastic to work with! Fair, friendly , and made sure I was comfortable with all decisions and understood the issue with my unit.”

– Christine W.

“The service provided by Rico was great. First of all, he arrived to my house when the company said he would. Rico took the time to explain the problem and what needed to be done to correct it. He also provided information about service options going forward and was never pushy. Yes, I will continue to use Services Unlimited.”

– Jerry C.

“Rico came out early on Monday to fix a problem I had on Sunday. He spent the time needed to diagnose the problem. Once found, Rico gave me the options I could choose without pushing either. He answered all my questions. Rico was able to come back quickly with the needed fan and get it installed the same day. The work was efficient and neat.”

– June S.

“Rico was very efficient and communicated any concerns effectively… to the point that we decided to service one of our 7-year-old HVAC units and monitor the other, with Rico noting likely similar service on our next scheduled maintenance visit for the other unit in question. It's nice to feel like you understand what's going on, what's important (and why), and to feel like we're staying ahead of any potential issues – which is exactly why we pay a monthly service agreement fee.”

– Steve B.

“Libert Service Unlimited Heating and Air technician arrived on time, very professional, attention detail, advise to replace capacitor needed replacement. Very happy with the service, thank you Libert!”

– Jenkins S.

“Would like to express my appreciation for such a wonderful service.. I called and that day they sent technician Chris to my home. He was highly skilled, professional and personable. Explained everything in detail and followed up with every detail. The company handled calls personally for all scheduling and questions. I would definitely recommend them and definitely will use them again.”

– Deborah M.

“Chris was fantastic. He is obviously very experienced, and knowledgeable. His expertise allowed him to diagnose the problem and complete the repair very quickly. He is personable and professional. I am extremely satisfied with the service. Thank you!”

– Dan W.

“If you need any work done make sure you get John, great guy and did his job even in torrential rain, he stayed at it and got it done”

– Joe G.

Chris, was on time & very professional. He took the time to explain the process to me. Chris was level of professional was EXCEPTIONAL! Thanks Chris for your professionalism.

– Earl Y.