“Rico was very efficient and communicated any concerns effectively… to the point that we decided to service one of our 7-year-old HVAC units and monitor the other, with Rico noting likely similar service on our next scheduled maintenance visit for the other unit in question. It's nice to feel like you understand what's going on, what's important (and why), and to feel like we're staying ahead of any potential issues – which is exactly why we pay a monthly service agreement fee.”

– Steve B.